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FAQs

How much will it cost? 

The initial consultation fee is $295 and subsequent consultations within 12 months cost $150. You will receive some of this back from Medicare as a refund.

All follow up appointments after surgery and within 12 months will be bulk billed.

Should you be referred to us through the Brisbane Radiology Breast Health pathway, we bulk bill the initial consultation.

Is there any rebate for my consultation fee from Medicare? 

If you are covered by Medicare and have a current referral, our staff can submit your claim directly to Medicare after receiving payment. We will print your statement to show you your rebate. 

Why do I need a referral if I have seen the doctor before? 

In order for specialist consultations to be rebated, patients require a current referral as per Medicare requirements. You can see the doctor without a current referral, but you will not be able to claim from Medicare. Referrals from specialists last for 3 months and referrals from GPs last for 12 months. 

How will operations be billed? 

The cost of surgery depends on the type of operation. Medicare determines the value of each medical service, which is called the Schedule Fee. As a private patient in a hospital that accepts Medicare, you are entitled to a 75% rebate of the Schedule Fee for services and procedures, with the remaining 25% paid for by your health fund. 

Dr Green and Dr Campbell typically charge what is known as ‘AMA rates’ For more information skip to this page.

Are there any other costs involved with operations? 

There are other costs involved with operations. You will need to pay the hospital excess fee directly to the Private Hospital you will be attending. The amount will vary depending on the details of your insurance policy. There may also be an anaesthetists fee, and a free from the pathology and radiology companies which may also have a gap payment. Once your surgery date and location are set, we can provide you with the details of the anaesthetist to arrange a quote or estimate for you. 

If you have any questions of concerns, please call us during office hours, and we will assist you in obtaining an estimate of costs for your surgical procedure before you go ahead with your admission. 

What do I do if I’m not happy with my care or have a concern?

At Brisbane Breast and Surgical Care, we are committed to providing the highest quality of care and ensuring a positive experience for all our patients. However, we recognize that there may be times when your expectations are not met, or you have concerns about the care or service you received.

We value your feedback and view complaints as an opportunity to improve our services and strengthen the trust you place in us. This complaints policy outlines how you can raise your concerns, what to expect during the process, and how we will work to resolve your issue promptly and fairly.

Your feedback is important to us, and we encourage open communication. Our goal is to ensure that all complaints are handled with respect, sensitivity, and professionalism, and that any necessary changes are made to enhance our care for all patients.

Please refer to our complaints policy.